March 2012 SNEC-PMI Springfield Event - Western Mass PM Forum

Topic: The Head You Save May Be Your Own: How to Communicate Bad News

Speaker: Deborah Ketai, PMP

Western New England University - Springfield, MA

Directions to the Kevin Delbridge Welcome Center: Come onto WNE campus on the Wlbraham Road side, just past the Wilbraham Road/Bradley Road intersection as you are traveling north on Wlibraham Road. The Welcome Center will be on your right. Proceed into the building, and go to the second floor by either the stairs or the elevator. The conference room will be the first door on the left on the second floor. There's sufficient parking there in the lot directly in front of the building. Enter through the front door.
 

Registration deadline:
March 11, 2012 at Midnight

In association with:

The PM for this event is:
Mary Rooke, PMP

Tele: 413-509-1216
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Topic: The Head You Save May Be Your Own: How to Communicate Bad News

Delivering bad news is one of the project manager's most dreaded, crucial, and misunderstood roles. In this session, you will learn how to reframe it – to yourself, as well as your stakeholders – as an opportunity, rather than a threat. The presentation will focus on:

• The perils of non- and mis-communication
• Understanding your true communication goals
• How and when to deliver bad news to various audiences

Featured Speaker: Deborah Ketai, PMP

Deborah Ketai, PMP, specializes in change: Facing it. Planning for it. Managing it. Controlling it. Learning from it.

She has managed projects from both the business and the IT side for organizations including UnitedHealth Group, Prudential, Cigna HealthCare, ING, and Bank of America.

WMPMF is an opportunity to network with your colleagues in an informal setting, benefit from a valuable presentation, and earn a PDU at little cost. Pizza and soft drinks are included in the cost of the meeting.
 

Interested in presenting at a future WMPMF meeting? If you are interested in presenting at a future WMPMF meeting, please contact Dan McNeil at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .